About us

Who We Are

Realign is an independent civic innovation firm dedicated to modernizing how public agencies procure technology. We are a team of seasoned government IT advisors and user experience experts who have seen first-hand how outdated procurement processes hold back progress. Our mission is simple: help governments make better tech decisions by grounding them in real-world user experience and data.

Who We Serve

Realign partners with innovation-minded agencies and programs to modernize procurement and drive strategic outcomes.

We work with:

  • Workforce Agencies and Workforce Boards
  • Education Departments and Digital
  • Credentialing Initiatives
  • Human Services and Medicaid
  • Modernization Programs
  • Regional and Cross-Agency Modernization Projects
Business Digital Transformation. Future and Innovation Internet and network concept

What We Do

Realign provides real-user validated evaluations of technology solutions before you buy. In plain terms, we let you “try before you buy” in a structured, unbiased way. We bring in actual end-users – the employees, citizens, or stakeholders who will use the system – to test drive competing solutions in pilot projects. We then deliver clear, evidence-based insights on which solution truly works best for your needs. Think of us as your trusted referee in the tech marketplace: we cut through vendor hype and reveal how these products perform in the field, under your unique conditions.

Why It Matters

Government agencies today face immense pressure to modernize (with technology evolving faster than ever), yet traditional procurement is filled with risk. One wrong software purchase can waste millions and set back vital services for years. Realign was founded to de-risk and accelerate modernization. By evaluating technologies through the lens of real users and transparent criteria, we ensure you choose solutions that deliver results – whether it’s improving citizen services, boosting staff productivity, or saving taxpayer dollars. Our approach has been shaped by lessons from the front lines of govtech: we know why projects fail and what makes them succeed. Realign exists to make sure every technology investment you make is an informed, successful one.

How We're Different

We are not a reseller or a traditional consultancy. We never accept vendor commissions or “pay-to-play” – our independence is our integrity. Unlike advisory firms that offer generic reports, our evaluations are hands-on and customized to your environment. We combine the rigor of an audit firm with the agility of a startup: our frameworks are rooted in best practices (like the U.S. Digital Service Playbook​govtech.com for user-centered design) yet our style is flexible and collaborative. Realign speaks both the language of technology and the language of government procurement, bridging the gap so that innovative solutions can enter the public sector responsibly. We pride ourselves on being outcome-obsessed – we measure our success by your success, through metrics like faster implementation times, higher user satisfaction, and tangible ROI on new tools.

Our Founder's Vision

Realign was founded by Dr. Shannon Block, a veteran of government innovation who has led digital transformation initiatives in the public and non-profit sectors. Shannon witnessed too many well-intentioned projects falter because decision-makers lacked reliable information and user feedback when it mattered most. She started Realign to change that narrative. Under her leadership, Realign combines an insider’s understanding of public service with an outsider’s objectivity. Shannon’s mantra, and Realign’s core value, is “for the people, by the people, with the people” – we modernize technology with the input of the people who will use it, ensuring government technology truly serves its citizens and employees.

Our Independence

To underscore, Realign is vendor-neutral and policy-aligned. We stay up-to-date with the latest public sector technology policies and standards (security, accessibility, equity, etc.) and incorporate them into our evaluations. Agencies trust us because we act in the public interest, as an extension of your team’s due diligence. We are on your side – making sure that when you sign a contract, you do so with confidence backed by hard evidence and real user voice.

In summary, Realign is your partner in procurement innovation – helping you cut through complexity, avoid costly mistakes, and deliver better services through technology. We bring a proven framework, an unbiased eye, and a passionate commitment to government innovation. With Realign by your side, you can approach modernization not as a leap of faith, but as a strategic, user-driven journey grounded in facts. We’re excited to realign the way public sector buys tech – to focus on what works for the people you serve.

Smarter Tech Decisions. Trusted Outcomes. Realign the Future.

Independent, real-world validation for faster, smarter modernization.